TATA Tea limited

Brands
As on date there are 5 major Tea Brands of Tata Tea alongwith their variants in the Indian marketplace.

Tea Sourcing 


Teas for our various brands are sourced primarily from our own estates spread across Assam, Dooars and Kerala. All surplus requirements are met through the Auction centres located at Guwahati, Calcutta, Siliguri, Cochin, Conoor and Coimbatore.

Tea Blending


Tata Tea has an experienced and skilled team of Tea Tasters and Blenders spread across the various operational locations of North and South India, who are calibrated to the specific requirements of Tea Tasting to deliver consistent quality of tea as per the standards laid down for each Brand of tea and which are tailor-made to the specific requirements of each target market.


Tea Packeting Units


There are a total of 5 wholly owned Packeting units and 4 Third Party units where a team of Quality Group Personnel are located to monitor and oversee laid down Quality standards.

Customer Complaint Management System

A timebound system is in place to ensure that regular feedback on quality deliveries is encouraged by interacting with our valued Customers.


Development of New Blend Formulations


The Q-Group works closely with the Marketing team to design and develop new blends for emerging markets.

My trip to Africa

March 26, 2010

                        I was going to fly across the ocean all alone for the first time. Nervousness mingled with excitement. I would land up in a place that was completely unheard, MOZAMBIQUE. A country where no international flights land, so I had to change four flights to reach my final destination. MUMBAI - DUBAI - DAR ES SALEM - PEMBA - NAMPULA. People say that African countries are dangerous and what they say is true.

                       Family hesitant to send a girl all alone to a place that was out of focus. I didn't have the visa. I had to get it on arrival. Four connecting flights on my first international trip, all on my own! I ran cold when I bid my family good bye. I was not going to see them for the next two months. I somehow completed all the formalities with the help of fellow passengers and was all set to go. Every time the flight took off and landed on all the four airports, I puked! Air sickness!

                       I hadn't slept for the past 18 hours and it was going to take 22 hours for me to reach Nampula. Everything was well till I reached Dar es salem airport. Coz you don't get Asian vegetarian food in these African countries, and I don't even eat eggs. Not even in cakes and chocolates. Neither was I carrying any food. This decrepit place was the starting point of all my problems and then it went on and on and on and on.

                        My flight was late. I reached Dar es esalem at 10:15 am and I had a connecting flight at 10:30an to Pemba. I had to check out and again check in my luggage to the other flight and I had no time for that. I was asked to board the flight and they said my luggage would be sent to Nampula in the next flight. I did just as they said.

                       I finally reached Pemba, where I had to ask for my visas. Mozambique is a country where not a single person understands English. Not even the airport authorities! How could I explain them? With sign language? Do I make some sort of signs to convey that I needed visa? Yes, I actually did that. And I managed to get my visas.

                      Phew!Finally I reached Nampula, my final destination! It seemed Nampula was the smallest airport on the whole world. An airport where there was no security check and not a single metal detector. Anyone could visit the airport at any given time and directly go to the runway, go and touch the aircraft and come back. No one will question you if you actually do that. And yes, it's true! I am not joking! I mean each word that I just said!

                      I suddenly started feeling India was much developed. Remotest Indian village would be developed than the Mozambican airport. But it was not yet over! They had said they would send my luggage in the next flight. But it didn't come. Not even on the next day. They say if your luggage is missing, you will never ever get it back! I used to inquire almost everyday for my luggage. I thought I lost all my 3 bags. I just had my hand baggage with me which had a couple of pairs of clothes. I was dejected, disappointed, furious, frustrated, desperate. I didn't know what to do. I made several phone calls to all the airports I had kept my foot on. But in vain, they didn't understand English.

                     Whole heartedly, I prayed to the almighty for my luggage and with his grace I got it back after a week. Although I got it back, its lock was broken. But luckily nothing was stolen. People say I am the only person they know who has come back safely from Mozambique without having anything stolen! Lucky me! 


Experience of Mozambican Culture

Virgin beaches!!

Mozambique.. .. A beautiful country with virgin beaches! It was a Portuguese colony since 1984. Although it is free from colonialism now, even their national language is Portuguese. Their National Anthem is also in Portuguese. Mozambique has beautiful churches and buildings of Portuguese architecture. I saw the boat of Vasco da Gama in one of the museums. The country is blessed with a rugged coastline, which is unexplored! The women over there wear a capulana! Its their traditional dress. Capulana is a cloth wrapped around the body and tied at the waist. It is used extensively throughout the country.

Being in Mozambique was like embarking on a new adventure every day. I must confess that the language barrier made things a bit more interesting. it’s also about action, and you probably know that actions speak louder than words. I think being in a culture that I have never experienced before was an opportunity to grow and a challenge. 

This trip has been a life changing experience for me. Distance strengthened our bonds! Yes the time we spent apart made our love grow stronger…..