Brands
Tea Sourcing
Teas for our various brands are sourced primarily from our own estates spread across Assam, Dooars and Kerala. All surplus requirements are met through the Auction centres located at Guwahati, Calcutta, Siliguri, Cochin, Conoor and Coimbatore.
Tea Blending
Tata Tea has an experienced and skilled team of Tea Tasters and Blenders spread across the various operational locations of North and South India, who are calibrated to the specific requirements of Tea Tasting to deliver consistent quality of tea as per the standards laid down for each Brand of tea and which are tailor-made to the specific requirements of each target market.
Tea Packeting Units
There are a total of 5 wholly owned Packeting units and 4 Third Party units where a team of Quality Group Personnel are located to monitor and oversee laid down Quality standards.
Customer Complaint Management System
A timebound system is in place to ensure that regular feedback on quality deliveries is encouraged by interacting with our valued Customers.
Development of New Blend Formulations
The Q-Group works closely with the Marketing team to design and develop new blends for emerging markets.





No comments:
Post a Comment